FREQUENTLY ASKED QUESTIONS

Note: We do not accept walk-ins – please call or email us.

Email Us: [email protected]

Forgot Username or Password?

See your original signup receipt or email [email protected] .

Need to cancel?

We hate to see you go! Go here if you joined before January 1, 2016. Go here if you joined after January 1, 2016. Or email [email protected] . Include the name & email address on your account & username if you know it.

Have a Research Request?

Email [email protected] – please limit your requests to 5 at a time.

Questions?

Email [email protected] or call 310-691-5466.

Our Mailing Address:

Contact Any Celebrity
8721 Santa Monica Blvd. #431
West Hollywood, CA 90069-4507

Our Phone: 310-691-5466

What celebrity contact information do you provide?

We provide the best verified mailing address plus the agent, manager, publicist, attorney, production company, and charitable cause for over 59,000 celebrities and public figures worldwide. We also provide verified contact information including phone, fax and email addresses for over 14,000 celebrity representatives and 7,000 entertainment companies.

Do you provide email addresses?

We provide email addresses for each celebrity’s representative (agent, manager, publicist, etc.). We do not provide email addresses for celebrities themselves for several reasons:

  • Once a celebrity’s personal email address is leaked to the public, they change it.
  • Email is not the best way to contact a celebrity. The best way is to contact the celebrity’s representative instead.

How and where do you get your information?

A lot of research! We get our celebrity contact information from many sources including industry trade publications, reference directories, our network of personal contacts in the entertainment industry and a lot of phone calls!

Where are your offices  located?

Our office is located in Los Angeles in the heart of Hollywood on Santa Monica Boulevard:

Contact Any Celebrity
8721 Santa Monica Blvd. #431
West Hollywood, CA 90069-4507
310-691-5466 (Phone)

We do not accept walk-ins. Please contact us if you need assistance.

How long have you been in business?

We have provided celebrity contact information to marketers and nonprofits since 1990.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover & JCB.

How secure is my payment information?

We process your subscription using Stripe, a secure payment provider using the most stringent level of security certification available.

Do you have an affiliate program?

We do have an affiliate program. Once you join and are accepted, we pay 50% monthly recurring commissions for every new Member you refer.

When are affiliates paid?

We pay you by PayPal on the 15th of each month for the previous month’s sales as long as you have earned at least $20.

ACCOUNT QUESTIONS

Where do I become a Member of Contact Any Celebrity?

Click the Join Now! link from any page.

How do I login to the Private Member Lounge?

Click the Member Login link from any page.

What is your Membership rate?

Our current membership rates are listed on our Join Now! page.

How do I cancel my account?

You can cancel your account anytime using the My Account link in the Member Lounge or email us: [email protected]

I forgot my username or password.

See below:

I can’t login to the Member Lounge.

Click the grey Members Only button at the top of the site to login (ignore the red opt-in button the right).

(Check your email SPAM/Junk folder to see if your confirmation email has been held by your email’s anti-spam filters. The email was sent to you from [email protected]

If that doesn’t work, check your email confirmation to be sure you’re using the correct username, and request a Password Reset.

If you still can’t get in, contact us.

How do I change my username or password?

Contact us.

How do I update my credit card?

Go here to update your credit card.

Why did I get billed again?

As stated on the join page, all Memberships automatically renew until canceled. If you cancel, your Membership will be available for the remainder of your paid term. Your Membership will not renew after that term expires. You can reactivate your Membership at any time.

How do I reactivate my previous Membership?

We’re glad to have you back! Simply join again, or contact us to renew your existing Membership.

What is your refund policy?

If you are not 100% satisfied with your Membership, simply contact us for a refund within 120 days.

SEARCH QUESTIONS

How do I know you have who I need?

Search our sample database.

How do I search for a celebrity?

To search for a celebrity’s contact information, you must login to the Private Member Lounge using the Username and Password you chose when you signed up.

How do I search for a celebrity representative?

Click on the Representatives tab from within the online database located in the Member Lounge.

How do I search for a company?

Click on the Companies tab from within the online database located in the Member Lounge.

PRIVACY & SECURITY

Privacy Policy

View our Privacy Policy.

Terms & Conditions

View our Terms and Conditions.

How do I know your site is secure?

Our site is protected and secured in many ways. All transactions are encrypted and processed by a third-party credit card company that uses state of the art security. We do not store any credit card information in-house. When we look up your account, we can only see the first 6 and last 4 digits of your credit card.

How do I request a Postage Refund?

Download and print our Postage Refund Form from the Private Member Lounge, then mail it to us along with the returned envelopes. We’ll send you a Postage Refund Check for fifty-cents per return, plus the cost of sending the envelopes back to us by USPS First Class Mail. We also research and update the incorrect addresses in the database.

Do you rent or sell mailing lists on disk?

Yes, we provide custom exports of our celebrity database to qualified businesses and nonprofits for mass-mailings. It is a comma-delimited text file which can be imported into Excel or any mail-merge program to print labels, letters, etc. Please contact us for more information.

What if I can’t find who or what I’m looking for?

Free research requests are included with your Contact Any Celebrity membership. Please Contact Us using the form in the Private Member Lounge to let us know the person or company’s name you can’t find. We’ll get you an update within 24-48 hours!

Free 7-Day Trial on All Memberships!

Annual VIP Membership
$197/year
(most popular - best rate)
Free 7-Day Full Trial
Celebrity Contacts Database Access:
59,200+ Celebrities & Public Figures
14,000+ Representatives
(Agent, Manager, Publicist & Attorney)
7,300+ Entertainment Companies
USPS-Verified Mailing Addresses
Representation Email Addresses
Unlimited Celebrity Searches
Private Online Database
Dynamic Lookup Technology
Lightning-Fast Hosted by Amazon
Cross-Referenced Results
Daily Database Updates
VIP Member Concierge
Free Research Requests
Postage Refunds
Celebrity Causes Database
Free E-Books:
Celebrity Leverage
Help From Hollywood
Secrets to Contacting Celebrities
100% Satisfaction Guarantee
Monthly Insider Expert Teleseminars
Cancel Anytime
Priority VIP Service
Best Rate - No Monthly Charges
Monthly (Basic) Membership
$47/month
Free 7-Day Full Trial
Celebrity Contacts Database Access:
59,200+ Celebrities & Public Figures
14,000+ Representatives
(Agent, Manager, Publicist & Attorney)
7,300+ Entertainment Companies
USPS-Verified Mailing Addresses
Representation Email Addresses
Unlimited Celebrity Searches
Private Online Database
Dynamic Lookup Technology
Lightning-Fast Hosted by Amazon
Cross-Referenced Results
Daily Database Updates
Member Concierge
Free Research Requests
Postage Refunds
Celebrity Causes Database
Free E-Books:
Celebrity Leverage
Help From Hollywood
Secrets to Contacting Celebrities
100% Satisfaction Guarantee
Monthly Insider Expert Teleseminars
Basic Support
Cancel Anytime
 

Contact 59,200+ Celebrities & Public Figures Now!



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