Frequently Asked Questions

Contact Information

Email Us: [email protected]

Forgot Username or Password?

See your original signup receipt or email [email protected]rity.com .

Need to cancel?

We hate to see you go! Go here if you joined before January 1, 2016. If you joined after January 1, 2016 login to the Member Lounge and use the My Account link to cancel. Or email [email protected] . Include your name, email & username if you know it.

Have a Research Request?

Email [email protected] – please limit your requests to 5 at a time.

Questions?

Email [email protected] or call 310-691-5466.

Our Mailing Address:

Contact Any Celebrity
8721 Santa Monica Blvd. #431
West Hollywood, CA 90069-4507

Note: We do not accept walk-ins – please call or email us.

Our Phone: 310-691-5466

About The Service

What celebrity contact information do you provide?

We provide the best-verified mailing address plus the agent, manager, publicist, attorney, production company, and charitable cause for over 59,000 celebrities and public figures worldwide. We also provide verified contact information including phone, fax and email addresses for over 14,000 celebrity representatives and 7,000 entertainment companies.

Do you have a demo of the database?

Check out our 5-Minute Video Demo:

Do you provide email addresses?

We provide email addresses for each celebrity’s representative (agent, manager, publicist, etc.). We do not provide email addresses for celebrities themselves for several reasons:

  • Once a celebrity’s personal email address is leaked to the public, they change it.
  • Email is not the best way to contact a celebrity. The best way is to contact the celebrity’s representative instead.

How and where do you get your information?

A lot of research! We get our celebrity contact information from many sources including industry trade publications, reference directories, our network of personal contacts in the entertainment industry and a lot of phone calls!

How long have you been in business?

We have provided celebrity contact information to marketers and nonprofits since 1990.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover & JCB.

How secure is my payment information?

We process your subscription using Stripe, a secure payment provider using the most stringent level of security certification available.

Do you have an affiliate program?

We do have an affiliate program. Once you join and are accepted, we pay 50% monthly recurring commissions for every new Member you refer.

When are affiliates paid?

We pay you by PayPal on the 15th of each month for the previous month’s sales as long as you have earned at least $20.

Account Questions

Where do I become a Member of Contact Any Celebrity?

Click the Join Now! link from any page.

How do I login to the Private Member Lounge?

Click the Member Login link from any page.

What is your Membership rate?

Our current membership rates are listed on our Join Now! page.

How do I cancel my account?

You can cancel your account anytime using the My Account link in the Member Lounge or email us: [email protected]

Can I get a receipt?

Yes, you can request a receipt from us by email: [email protected]

I forgot my username or password.

See below:

I can’t login to the Member Lounge.

Click the grey Members Only button at the top of the site to log in (ignore the red opt-in button the right).

(Check your email SPAM/Junk folder to see if your confirmation email has been held by your email’s anti-spam filters. The email was sent to you from [email protected]

If that doesn’t work, check your email confirmation to be sure you’re using the correct username, and request a Password Reset.

Be sure to use the correct upper and lower case, as our system is case-sensitive for your security.

If you still can’t get in email us: [email protected]

Please let us know the exact error message or trouble you’re having.

How do I change my username or password?

Use the My Account link in the Member Lounge. If that doesn’t work, email us: [email protected]

How do I update my credit card?

Use the My Account link in the Member Lounge.

If that doesn’t work, email us: [email protected]

Don’t include your credit card number in the email. Just let us know you wish to update your card, and we’ll send you a secure link.

Why did I get billed again?

As stated on the join page, all Memberships automatically renew until canceled. If you cancel, your Membership will be available for the remainder of your paid term. Your Membership will not renew after that term expires. You can reactivate your Membership at any time. Just let us know!

How do I reactivate my previous Membership?

We’re glad to have you back! Simply join again, or let us know: [email protected]

What is your refund policy?

If you are not 100% satisfied with your Membership, simply contact us for a refund within 120 days.

Search Questions

How do I know you have who I need?

Search our sample database.

How do I search for a celebrity?

To search for a celebrity’s contact information, you must login to the Private Member Lounge using the Username and Password you chose when you signed up.

How do I search for a celebrity representative?

Click on the Representatives tab from within the online database located in the Member Lounge.

How do I search for a company?

Click on the Companies tab from within the online database located in the Member Lounge.

What if I find outdated information in the database?

We try, but cannot be 100% perfect with over 59,000 celebrities and public figures in the database! We also have no control over when they move or change representation.

If you find any outdated information, please let us know: [email protected]

What if I can’t find who I’m looking for?

Note: We only list celebrities in the pop culture sense. In other words, we list J.K. Rowling and Stephen King, but not all authors. We list Donald Trump and Hilary Clinton, but not all politicians.

If you’re looking for a pop culture celebrity and can’t find who you’re looking for, email us: [email protected] – we’ll do our best to research and add them!

Privacy & Security

Privacy Policy

View our Privacy Policy.

Terms & Conditions

View our Terms and Conditions.

Cookie Policy

View our Cookie Policy.

How do I know your site is secure?

Our site is protected and secured by PCI-certified AES-256 encryption. All transactions are encrypted and processed by a third-party credit card company (Stripe and PayPal) who use state-of-the-art security. We do not store any credit card information on our servers. When we look up your account, we can only see the last 4 digits of your credit card number.

How do I request a Postage Refund?

Download and print the Postage Refund Form from the Private Member Lounge, then mail it to us along with the returned envelopes. We’ll send you a Postage Refund Check for fifty-cents per return, plus the cost of sending the envelopes back to us by USPS First Class Mail. We also research and update the incorrect addresses in the database.

Do you rent or sell mailing lists on disk?

Yes, we provide custom exports of our celebrity database to qualified businesses and nonprofits for mass-mailings. It is a comma-delimited text file which can be imported into Excel or any mail-merge program to print labels, letters, etc. Please contact us for more information.

What if I can’t find who or what I’m looking for?

Free research requests are included with your Contact Any Celebrity membership. Please Contact Us using the form in the Private Member Lounge to let us know the person or company’s name you can’t find. We’ll get you an update within 24-48 hours!

Also See:

Free 7-Day Trial on All Accounts:

Annual VIP Membership
$197/year
Best Rate!
Free 7-Day Trial (All Access)
Unlimited Celebrity Searches
Full Database Access:
59,000+ Celebrities & Public Figures
14,000+ Representatives
(Agent, Manager, Publicist & Attorney)
7,000+ Entertainment Companies
Phone, Fax & Email
Verified Mailing Addresses
Dynamic Lookup Technology
Lightning-Fast Online Database
Cross-Referenced Results
Daily Database Updates
VIP Member Concierge
Free Research Requests
Fast Postage Refunds
Celebrity Causes Database
100% Satisfaction Guarantee
Monthly Insider Expert Webinars
Cancel Anytime
Monthly Membership
$29.97/month
Most Popular
Free 7-Day Trial (All Access)
Unlimited Celebrity Searches
Full Database Access:
59,000+ Celebrities & Public Figures
14,000+ Representatives
(Agent, Manager, Publicist & Attorney)
7,000+ Entertainment Companies
Phone, Fax & Email
Verified Mailing Addresses
Dynamic Lookup Technology
Lightning-Fast Online Database
Cross-Referenced Results
Daily Database Updates
Member Concierge
Free Research Requests
Fast Postage Refunds
Celebrity Causes Database
100% Satisfaction Guarantee
Monthly Insider Expert Webinars
Cancel Anytime

5-Minute Database Demo:

Free 7-Day Trial on All Accounts